Amplify the impact of your ERP investment

ERP Performance+

Recognise Greater value and utilisation from your ERP investment

Unlock the full potential of your ERP with Codestone’s comprehensive ERP Performance+ managed service framework – delivering measurable business outcomes in just 90 days. 

Unlock Tangible Value From Your ERP Investment

The ERP Value Gap

What are we seeing in the market: 

0 %

of UK CEOs are investing in automating processes and systems to enhance business outcomes. 
(PwC CEO Survey)

0 %

of organisations invest in AI to improve business outcomes. 
(PwC Leaders Survey) 

0 %

of enterprises emphasise the need for 24/7 monitoring and proactive ERP management to prevent disruptions.
(IBM) 

$ 20

is the average cost of unplanned data downtime to businesses.
(Gartner)

Introducing ERP Performance+

ERP Performance+ is a comprehensive managed service framework designed to unlock the full potential of your ERP system through strategic advisory and continuous managed optimisation. 

Built on Codestone’s proven solution lifecycle, our modular approach delivers value across three core pillars.

ROI AND UTLISATION

Bridges the gap between technical capabilities and business utilisation through targeted training, workflow optimisation and interface enhancements that increase adoption rates and unlock the full potential of your ERP investment.

OPERATIONAL EFFICACY

Transform your ERP investment into a well-utilised and streamlined solution through expert tuning, regular health assessments and implementation of industry best-practices.

BUSINESS CONTINUITY

Safeguard your critical ERP capabilities with monitoring, rapid issue resolution and proactive maintenance that minimises disruptions and maintains the integrity of the beating heart of your business operations. -

CloudCare ERP
CLOUDCARE ERP
👤
24x7 Service Desk
📧 📞 📧 💬
💰
Vendor Escalation Management
⏱️
Standard SLA
💻
Application Support
👥
User Assistance
📊
Service Reporting & Improvement
🤝
Client Value Manager
Included with all tiers
Service Desk Channels
Escalation & Incident Management
Assigned Customer Value Manager & Account Manager
Response & Resolution SLA (P1 – P5)
Problem & Change Management
Annual Business Strategy Workshop
CloudCare SLA Upgrade
ENHANCED
SLA
1hr
P1 Response

Value Realisation Packages

Choose from any of the below packages to drive ROI and additional value from your ERP investment:

Package Name Our Services Your Outcomes
RELEASE MANAGEMENT
  • Release Impact Assessment
  • Impact Overview
  • Sandbox Environment for Update Verification
  • Reduced Risk of Disruption
  • Accelerated Update Readiness
  • Early Identification of Issues
  • Improved Stakeholder Confidence
ADOPTION & CHANGE OPTIMISATION
  • ERP Adoption Score Assessment
  • Training Recommendations
  • Improved Feature Utilisation
  • Enhanced User Capabilities
  • Optimised ERP System
  • Reduced Reliance on Support
SECURITY & COMPLIANCE
  • Role-Based Access Review
  • Compliance Monitoring
  • Leaver Security Review
  • Improved Security Posture
  • Alignment with GDPR
  • Early Identification of Issues
  • Enhanced Visibility
STRATEGIC VALUE REALISATION
  • Business Process Optimisation
  • Process Review
  • Value Realisation Review
  • Maximised ROI from ERP Investment
  • Clear Roadmap with Timelines
  • Improved ERP Utilisation
EMPLOYEE EXPERIENCE & ENGAGEMENT
  • Employee Engagement Assessment
  • New Starter Enablement
  • New Employee Training
  • Codestone User Accreditation
  • Tailored Learning Paths
  • Faster Employee Onboarding
  • Improved Competency
  • Lower Support Demand

ERP Performance+ is powered by our market leading technology partner ecosystem

Download the Brochure

The Codestone Advantage

Business OutcomeDescription
Enhanced Business PerformanceImplement best practices, optimise workflows and leverage automation to increase efficiency, reduce errors and improve decision-making across your organisation. 
Positive ROI on ERP InvestmentMaximise the ROI of your ERP platform through regular value assessments, adoption optimisation, release management and strategic roadmap alignment. 
Empowered WorkforceTransform user experience through targeted training, skill development and productivity enhancements that boost adoption and satisfaction while reducing support costs.